We’re here to make food that fits your life — and that includes listening to you.
Got a question, feedback, or just want to say hi?
Reach out—we actually read every message (and reply faster than most delivery apps).
- Privacy & data requests: privacy@getchup.life
- Cancellations & refunds: wehear@getchup.life with subject ‘Refunds’
Orders, shipping & delivery: wehear@getchup.life
- Partnerships & press: contact@getchup.life
- Grievance: grievance@getchup.life | Phone: +91-9999980687
Grievance Officer: Romita Chatterjee, Director
Legal & Grievances (Consumer Protection (E-commerce) Rules, 2020 and DPDP Act, 2023): Romita Chatterjee, Director
Acknowledgement within 48 hours; resolution within one month.
Postal Address: 504, 5th Floor, DLF Centre, Savitri Cinema Complex, Greater Kailash 2, New Delhi – 110048, India.
Order & product support
If your order hasn’t arrived, you’d like to cancel before dispatch, or you’ve faced an issue with your delivery—we’re on it.
Email: wehear@getchup.life
Phone: +91 8448377727
(Mon–Sat, 10 AM – 6 PM)
Response time: within 24 hours
Partnerships & collaborations
Want to feature Getchup in your workplace pantry, wellness program, or retail store?
We’re always open to smart collaborations.
Press & media
For press enquiries, interviews, or media kits—we’d love to chat about the science and story behind Getchup.
Registered office
Rogodelic Private Limited
504, 5th Floor, DLF Centre, Savitri Cinema Complex,
Greater Kailash 2, New Delhi – 110048, India
Something else?
If you’re unsure which category your query fits into—just drop a note at contact@getchup.life, and we’ll route it to the right team.
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